Carlena Orosco

Carlena Orosco, Ph.D. received her doctorate from the School of Criminology and Criminal Justice at Arizona State University. Her dissertation research focused on the strategies and techniques police dispatchers use to de-escalate callers and officers in the field. She previously served as the Research and Planning Supervisor in the Strategic Planning, Analysis & Research Center (SPARC) at Tempe Police Department. Prior to joining Tempe PD, she worked as a Senior Research Analyst for the Arizona Criminal Justice Commission, Statistical Analysis Center. Carlena’s research spans numerous content areas, including de-escalation in policing, police dispatchers, crime analysis, and law enforcement decision-making. Additionally, she worked for nine years as a dispatcher for the Los Angeles County Sheriff’s Department, where she was also an Acting Supervisor and Systems Monitor. Carlena’s subject-matter expertise in policing and crime analysis also led to her selection as a trainer for the UN-led effort to provide crime analysis instruction to new Crime Analysts in the Caribbean. Carlena currently serves on the Editorial Board for Police Practice and Research: An International Journal, and her work can be found in Policing: An International Journal, Journal of Experimental Criminology, American Journal of Public Health, and Justice Quarterly.